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    100 Day Trial | Free Shipping for Orders Above $150 to Singapore | Additional 10% Off Selected Cotton Sheets

    FREQUENTLY ASKED QUESTIONS


    Our Products

    Where are your bedding products made?

    Our bedsheets are manufactured in a family-owned factory located in Hebei, a northern Chinese province near Beijing.  

    What are Weavve bed sheets made of?

    All of our sheets are Oeko Tex® certified, we use a four over and one under sateen weave, exposing a more continuous thread surface. Weavve cotton sheets are made with 100% extra-long staple Xinjiang cotton and weaved using single-ply yarn. Our TENCEL™ sheets are made only from sustainable eucalyptus forests and is manufactured with a closed loop process – this means that up to 99% of the reagents are recovered to be reused and the water is recycled.  This results in a luxurious sheen and smooth feel. To learn more, visit Our Cotton Sheets, Our TENCEL Sheets and our blog.

    What does thread count really mean? Does it matter?

    There is no doubt that when it comes to buying bedsheets, thread count seems to be the one factor that everyone talks about.To put it simply, thread count is the number of threads woven into one square inch of fabric. This number is based on the threads woven horizontally ("weft") and vertically ("warp").Of course, thread count does matter, to a point. But the thread count of a sheet set is just a part of what makes it any good, the type and quality of fibre it is woven from is what makes you sleep soundly like a baby.To learn more about thread count myths and how to choose the perfect sheets, read our blog post here

    What does a classic set come with? Can I mix and match within a set?

    Our classic set contains 2 pillow cases, 1 fitted sheet and 1 duvet cover. Unfortunately, our bedsheet sets are pre-bundled, and you cannot mix and match size, colour or material.

    Does your sets come with bolster case?

    Our Deluxe set contains 2 bolster cases. For all other sets, please add bolster cases separately to your cart (Cotton or Tencel).

    How should I wash and care for my bed linens?

    Our bed sheets are made to feel and look good for a lifetime with minimal care. Visit our Usage and Care Guide for information on how to care for your Weavve bedding products.

    How deep are Weavve fitted sheets?

    All our fitted sheets have a 40cm (16") deep pocket. They also come with elastic banding sewn around the edges to ensure a generous fit over the thickest mattresses. See our Sizing Guide for more details.

    Does Weavve bed sheets wrinkle?

    Our sheets are not treated with harsh chemicals or any harmful toxic finishes, this is why your Weavve sheets will naturally wrinkle more easily than “wrinkle resistant” products on the market. Check out our Usage and Care Guide for more information on how to prevent significant wrinkling!

    Do I need to wash my sheets before using?

    Yes, a slight natural shrinkage will occur after their first necessary wash. Our sheets are aligned to Australian sizes so they are slightly larger than Singapore standard sizes and can accommodate larger beds. Read our Care Guide for more details.

    Do you offer gift wrapping on orders?

    We do not offer additional gift wrapping services, because we’re sure your gift recipient will adore our signature packaging! You can however add a gift note to your order.

    Order & Shipping

    Does Weavve provide free shipping?

    Yes! Weavve is pleased to offer complimentary shipping on all orders above $150 to any address in Singapore. For orders below $150, we charge a flat rate of $10 for delivery.

    Does Weavve ship internationally?

    Yes, we ship worldwide. Shipping rates are automatically calculated during checkout. 
    *Please note that we are currently only able to ship our Sleep Spray to local Singapore addresses*

    When will my order be shipped?

    Here's what to expect:

    For Singapore Orders: After placing your order, our delivery team will contact you within 2 business days to confirm the delivery date. Expected delivery lead time is 3 to 5 business days. 


    For Next Day delivery (only for Singapore orders): Order before 2pm and get your order the next day, our delivery team will contact you to confirm the delivery time slot. For orders received after 2pm, your items will be delivered the following day (eg. Order on 1 April at 3pm, delivery will be scheduled for 3 April)

    For International Orders: International orders are subject to customs clearance. Estimated delivery lead time is 7 to 14 business days from date of order.


    Pre-order: By default all orders containing pre-order items are shipped when all articles are back in stock. If an order contains products that are on pre-order as well as products that are ready to ship, you can request for partial shipping. Partial shipping is available for SG only and is free for items that are above $150. For items that are below $150 there will be an additional $10 delivery charge. Please contact us should you wish to ship your order separately. 

    The product I want is on preorder. When can I expect to receive my order?

    Here's what to expect: 


    Weighted Blankets: After 14 December 2020


    Lyocell Sheets: After 14 December 2020

     

    Pre-order: By default all orders containing pre-order items are shipped when all articles are back in stock. If an order contains products that are on pre-order as well as products that are ready to ship, you can request for partial shipping. Partial shipping is available for SG only and is free for items that are above $150. For items that are below $150 there will be an additional $10 delivery charge. Please contact us should you wish to ship your order separately. 

    Can I self-collect?

    Yes, you can! 


    To opt for self collection: Please select 'Pick up' during checkout. We will follow up with an email and inform you when your order is ready for collection. Orders will be ready for collection in 2 - 4 days. 


    Pickup location: 80 Genting Lane, #02-01 S349565


    Opening hours: Mon to Fri 9am to 12pm and 2pm to 5pm. (Closed on weekends and public holidays)


    Please note that self collection of your order has to be done within 30 days. If you have already made an order, and you have paid for delivery, you can still opt for self-collection if we have yet to ship out your item. Please do drop us an email at hello@weavvehome.com to let us know asap. We will refund your delivery charge via store credits.

    Can a gift card be used more than once?

    Yes, provided there is still a balance remaining on the card. To check the balance of your gift card, simply email us at hello@weavvehome.com

    Can I use a discount code when purchasing a gift card?

    No, discounts are only valid on physical merchandise sold. Since gift cards are a form of currency, we do not offer discounts on cash values. You can't use a gift card to buy another gift card as well.

    How do I pay using Atome? 

    Returns & Exchange

    What is the 100 Day Free Trial about?

    We are fully committed to making exceptional products and that is why we offer a 100 days free trial for all of our bedsheets and weighted blankets. If you are unsatisfied with your purchase for any reason, we are happy to issue a full refund within 100 days from the date of delivery. Once your return is delivered to our warehouse, please allow 3-5 business days for your refund to be processed. Once processed, returns will be refunded in the original method of payment. If payment was made using a gift card along with another form of payment, the refund will be first applied back onto the gift card. any remaining credit will be applied to the secondary form of payment. If you would like to return your sheets/weighted blankets, simply email us at hello@weavvehome.com.

    Do you charge for return shipping?

    Absolutely not! We make things easy for you by offering free returns within Singapore. For further details, please email us at hello@weavvehome.com with your order details and we will get back to you within 2 business days.

    How do I exchange?

    If you wish to request for an exchange after receiving the delivered product, simply email your request to hello@weavvehome.com with your order details and we will get back to you within 2 business days.